When you create an account with us or use our Services, you provide information that helps us identify you personally. This information is generally exchanged while creating an account, signing up to use our Services, undergoing account identification and verification, communicating with us, uploading content, answering our surveys, or otherwise using the Services or interacting with us. This information includes
1Personally Identifying Information (“PII”)- Your name, email address, mailing address, phone number, photograph, birthdate, driver’s license, commercial driver’s license, or other government-issued identification (and all of the foregoing that you provide with respect to use of our Services).
2Financial Information- Bank account, credit card numbers, and other publicly available information
3Non-Identifying Information- Information that you provide to us that cannot be used by itself to identify you or any other individual, including your DOT number, carrier name, and cycle rule
4 Other Information You Provide- Any other information that you provide to us voluntarily, including any survey responses, participation in promotions or contests, or referrals.
Information like your location, device information, how you are using our Services, etc. is also kept in the record when you use our Services. We also collect other information about you and the devices you use to access the Services, including:
1Location Information- Data regarding your precise location is gathered using your IP address or through GPS or wireless network triangulation. It helps us improve and modify the Services we offer you and helps us communicate with you better about the quality of our Services.
2Device Information- Information regarding your device like the hardware model, operating system, device identifier, mobile network information, and information about how your device engages with our Services.
3Use Information- Log Data (how you use our Services) is collected which includes information like your IP address, browser type, operating system, the web page that a you were visiting before accessing the Services, the pages or features of the Services with which you are engaged and the time spent on those pages or features, the links within the Services that you clicked on, driving logs entered into the Services, documents uploaded to the Services, messages exchanged on the Services, and other statistics.
4 End User and Driver Information- Information provided by you or others who are authorized to use the Services under your account is also logged. This may also include information about your employees or independent consultants.
4 Other Information- Any other information you upload to, or that is derived from, your use of the Services.
We also gather information about you, your use of the Services and the devices you use to access the Services through the use of “cookies” and similar tracking technology. Cookies are small text files that are saved by your browser when you access the Services, including our website. We may use both session cookies and persistent cookies; unlike persistent cookies, session cookies are deleted when you log off from the Services and close your browser.
Most browsers automatically accept cookies. You can always choose to either accept cookies or a prompt notification before accepting them by adjusting your browser setting. However, it should be noted that if you don’t accept cookies, you won’t be able to access and use certain features of the Services.
a To check if you’ve logged into the Services and to remember that you have visited us or used the Services before.
b To tell us how and when you interact with the Services.
c To monitor aggregate usage and web traffic routing on the Services.
d To collect data in order to provide and improve our advertising campaigns, including by sending information to our third-party partners.
f To customize and improve the Services.
Some third-party service providers that we work with (including third-party advertisers) may also place their own cookies on your browser. For example, if we send you any offers for services or products provided by our partners or affiliates or you click a link to one of our partner’s or affiliate’s or another third party’s websites or services, then such partner, affiliate, or other third parties may also place cookies on your browser.
We may also obtain personal information about you from other sources, such as public databases, joint marketing partners, social media platforms and third parties. We may collect PII about you that any third party might have collected or further online and offline sources, such as marketing data from our partners and third-parties that is combined with the information that we already have about you, to provide you more personalized and better services.
We do not collect information from children under 13 years old. Our Services are not directed to, nor intended for, use by, children under 13 and we do not knowingly collect PII from children under 13. If it comes to our notice that we have unintentionally collected any such information about a child under 13, we will take steps to delete it from our systems and files at the earliest.
The information that we have collected about you is used for the following purposes:
a. Account setup, administration, and management
b. Identity verification
c. Compliance with applicable laws and regulations
d. Providing, pricing, and improving the Services
e. Developing and pricing new products and services
f. Communicating with you by phone and email about the Services (including communicating with you about marketing and promotions from KonnectShift, our affiliates, and our partners)
h. Fraud prevention
i. Spam and malware protection
j. Enforcing our Terms of Service and other applicable agreements and/or policies
k. Any other purpose disclosed to you or to which you consent.
We respect your privacy and will never share your information with any third party, except as described below:
In order to provide and improve our Services, we may share your information (including your PII and customer data) with third-party. But we ensure you that it will be solely for the purpose of providing you better Services. Third-party would not be permitted to use your PII for any other purpose.
We may share aggregated and anonymized or de-identified information with third parties for any lawful purpose. However, we will only share your driving logs and driving documents with your consent (e.g., when you connect with other users or third parties through the Services, or when you share (or direct us to share) customer data with third parties via email or fax from the Services).
Your privacy is very important to us and we take all possible measures to protect all information (including your PII and Customer Data) that we collect from you. We ensure it from our side to prevent it from any unauthorized access, misuse, alteration or destruction. Although, please note that the internet is not a completely secure place, hence, we cannot guarantee the absolute security of any information. Transmission of information by you is at your own risk. You should only access the services within a secure environment.
Please understand that we reserve the right to transfer, maintain or locate your information outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. These data transfers are necessary to globally operate and provide our Services to you. We utilise standard contract clauses, rely on the European Commission's adequacy decisions about certain countries, as applicable, and you hereby consent to these data transfers.
If we are required to provide information to you regarding your personal data, we will reasonably cooperate with you in providing such information to the full extent necessary to comply with applicable data protection laws. You can reuse your personal data for your own purposes across different services.
You may at any time review or change the information in your account or terminate your account by:
a. Logging into your account settings and updating your account
b. Contacting us using the contact information provided below.
Upon your specific request to terminate your account and delete all information from our database, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/ or comply with legal requirements.
There are certain circumstances in which you can suppress the processing of your personal data. To request this, please contact us using the details provided below.
We do not do this.
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list, however, we will still need to send you service-related emails that are necessary for the administration and use of our Services.